Dual-Perspective Modeling of Patient Pathways: A Case Study on Kidney Cancer
Loading...
Access rights
openAccess
publishedVersion
URL
Journal Title
Journal ISSN
Volume Title
A4 Artikkeli konferenssijulkaisussa
This publication is imported from Aalto University research portal.
View publication in the Research portal (opens in new window)
View/Open full text file from the Research portal (opens in new window)
Other link related to publication (opens in new window)
View publication in the Research portal (opens in new window)
View/Open full text file from the Research portal (opens in new window)
Other link related to publication (opens in new window)
Date
Major/Subject
Mcode
Degree programme
Language
en
Pages
Series
Digital Health and Wireless Solutions: First Nordic Conference , NCDHWS 2024 Oulu, Finland, May 7–8, 2024 Proceedings, Part II, pp. 51-68, Communications in Computer and Information Science ; Volume 2084
Abstract
Patient pathway has become a key concept in the organization of healthcare. However, the materialization and operationalization of pathways often focus on work processes of health personnel, clinical decision-making, and deadlines, contradicting the strong patient-oriented perspective that is inherent in their definition. In this paper, we introduce a patient-centered perspective of kidney cancer pathways, reporting on a dual-perspective strategy to map and model patient pathways. Utilizing a multi-method approach, we map and model pathways from the perspectives of both healthcare personnel and patients and investigate the feasibility of the Customer Journey Modeling Language (CJML) for modeling patient pathways. To prevent confusion, the planned pathway as seen from the hospital perspective and the actual pathway experienced by the patient are referred to as ‘pathway’ and ‘journey’, respectively. In the paper, we describe methods to engage with healthcare professionals and patients to collect the necessary information to create precise models, and we show how precise modeling of patient pathways requires the integration of several information sources. Moreover, the study underlines the value of examining pathways from a dual perspective, as the two perspectives corroborate and supplement each other, illustrating the complexity of patient journeys. Finally, the findings provide insights into the feasibility of CJML, firstly underlining that the usefulness of visual models is context-dependent, and secondly, suggesting that the methods and subsequent visualizations may be useful as organizational, instructional, and communicative tools.Description
Other note
Citation
Grøndahl Larsen, A, Halvorsrud, R, Berg, R E & Vesinurm, M 2024, Dual-Perspective Modeling of Patient Pathways: A Case Study on Kidney Cancer. in M Särestöniemi, P Keikhosrokiani, D Singh, E Harjula, A Tiulpin, M Jansson, M Isomursu, S Saarakkala, J Reponen & M van Gils (eds), Digital Health and Wireless Solutions : First Nordic Conference, NCDHWS 2024 Oulu, Finland, May 7–8, 2024 Proceedings, Part II. Communications in Computer and Information Science, vol. 2084, Springer, pp. 51-68, Nordic Conference on Digital Health and Wireless Solutions, Oulu, Finland, 07/05/2024. https://doi.org/10.1007/978-3-031-59091-7_4