This paper examines how team members build trust in one another in temporary teams and looks specifically at individual characteristics and contextual elements that foster creation of trust. Through semi-structured interviews using the critical incident technique, 8 people reflected on their experience in temporary teams on how trust is built. Key findings suggest that there at both individual characteristics that have an impact on creation of trust as well as there are contextual elements that impact it as well. The findings reveal that both individual traits and contextual elements play significant roles in the creation of trust. Key individual characteristics, such as openness, proactiveness, and empathy, were identified as essential for trust-building. Additionally, activities like establishing clear working processes, communication, feedback, and setting expectations were found to be crucial in fostering trust within the team. Contextual factors, including in-person interactions and psychological safety, were also highlighted as key enablers of trust. The study confirms that while trust can emerge quickly in temporary teams, it is influenced by both personal characteristics and the environment.
