Initial mental representations of design problems: Differences between experts and novices

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© 2013 Elsevier BV. This is the post print version of the following article: Björklund, Tua A. 2013. Initial mental representations of design problems: Differences between experts and novices. Design Studies. Volume 34, Issue 2. 135-160. ISSN 0142-694X (printed). DOI: 10.1016/j.destud.2012.08.005, which has been published in final form at http://www.sciencedirect.com/science/article/pii/S0142694X12000609.
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Volume Title

Factories | A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä

Date

2013

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Major/Subject

Mcode

Degree programme

Language

en

Pages

135-160

Series

Design Studies, Volume 34, Issue 2

Abstract

Defining and structuring wicked design problems has a major influence on subsequent problem solving, and demands a considerable level of skill. Previous research on mental representations in design is scarce, and has been largely based on students or individual experts. This study explored the differences in the initial mental representations of real-life product development problems between advanced product development engineering students and recommended, professional experts. Expert mental representations were found to demonstrate superior extent, depth and level of detail, accommodating more interconnections and being more geared toward action. The results indicate that targeting relevancy perceptions to locate interconnections and promote proactivity can be a key factor in developing product development education to better match the requirements faced by professionals.

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Keywords

expertise, product development, design problems, design cognition, specification

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Citation

Björklund, Tua A. 2013. Initial mental representations of design problems: Differences between experts and novices. Design Studies. Volume 34, Issue 2. 135-160. ISSN 0142-694X (printed). DOI: 10.1016/j.destud.2012.08.005.