Value creation and capture mechanisms in platform ecosystems: a case study of a platform ecosystem in the smart building environment

dc.contributorAalto Universityen
dc.contributorAalto-yliopistofi
dc.contributor.advisorRossi, Matti
dc.contributor.authorKalvila, Joonas
dc.contributor.departmentTieto- ja palvelujohtamisen laitosfi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2023-01-22T17:01:15Z
dc.date.available2023-01-22T17:01:15Z
dc.date.issued2022
dc.description.abstractDespite the increasing interest among practitioners and researchers in platform ecosystems, relatively little attention has been paid to ecosystem-based value creation and capture mechanisms on B2B platform ecosystems. This thesis contributes to this research gap by exploring how the B2B platform ecosystem utilizes value creation and capture practices towards perceived benefits. The empirical part of this thesis was conducted as a qualitative case study on an ecosystem in the smart building industry. The empirical data was collected through 7 semi-structured interviews with the representatives of partner companies and the case company that orchestrates the case ecosystem on top of its API platform. The data analysis was conducted using the Gioia methodology to interpret and present the empirical qualitative data based on the theoretical framework. The findings of this study indicate that the primary building block for ecosystem-based value creation is to find complementary resources and different market positions between the orchestrator and partners, which creates a basis for B2B platform ecosystem emergence. The ecosystem was viewed as a strategic asset to find synergies related to functional value, operational efficiency, and innovation capacity, with mechanisms that address cooperative relationships at different levels in the ecosystem and the focal company. First, ecosystem orchestrators have a vital role in developing appropriate integrability and ways of working for engaging partners to maintain long-term commitment. Second, participants should develop resource integration in customer-facing activities that, for example, improves product development processes and the identification of new opportunities in the ecosystem. Third, the findings indicate that APIs and standards are crucial for optimizing ecosystem boundaries and measuring value creation as the ecosystem develops. To conclude, the study provides an understanding of business benefits from platform ecosystems and the mechanisms needed to develop at the company and the ecosystem level to reach those benefits. Furthermore, this study provides insights to incumbents, SMEs, and entrepreneurs looking into opportunities either scaling their own or joining existing platform ecosystems in adjacent industries.en
dc.format.extent82 + 1
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/119025
dc.identifier.urnURN:NBN:fi:aalto-202301221379
dc.language.isoenen
dc.locationP1 Ifi
dc.programmeInformation and Service Management (ISM)en
dc.subject.keywordplatform economyen
dc.subject.keywordbusiness ecosystemen
dc.subject.keywordplatform ecosystemen
dc.subject.keywordplatform strategyen
dc.subject.keywordinnovationen
dc.subject.keywordvalue creationen
dc.titleValue creation and capture mechanisms in platform ecosystems: a case study of a platform ecosystem in the smart building environmenten
dc.typeG2 Pro gradu, diplomityöfi
dc.type.ontasotMaster's thesisen
dc.type.ontasotMaisterin opinnäytefi
local.aalto.electroniconlyyes
local.aalto.openaccessno
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