How participatory design influences issue framing: a hospital case study
A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
CERN IdeaSquare Journal of Experimental Innovation, Volume 7, issue 3
AbstractThis study examines the impact of a participatory design initiative on issue framing within a professional setting. In a hospital, a participatory design initiative was organised. Participants shared ideas for a more open and innovative working culture before and after the initiative. Comparing the before and after statements revealed a shift in participants' framing, indicating increased self-efficacy, empathy, and systems thinking. Ideas for change transformed from external dependencies to controllable strategies, reflecting a deeper understanding of organizational complexity and a commitment to enhance stakeholder experiences. This highlights the transformative potential of design training in empowering employees to identify and address challenges effectively.
professional education, design training, issue framing, open culture
van der Marel , F 2023 , ' How participatory design influences issue framing: a hospital case study ' , CERN IdeaSquare Journal of Experimental Innovation , vol. 7 , no. 3 , pp. 38-42 . https://doi.org/10.23726/cij.2023.1473