Building social capital with mobile communication services

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dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.authorKarikoski, Juuso
dc.contributor.authorKilkki, Kalevi
dc.contributor.departmentDepartment of Communications and Networkingen
dc.contributor.departmentTietoliikenne- ja tietoverkkotekniikan laitosfi
dc.contributor.schoolSähkötekniikan korkeakoulufi
dc.contributor.schoolSchool of Electrical Engineeringen
dc.date.accessioned2014-02-18T10:01:17Z
dc.date.available2014-02-18T10:01:17Z
dc.date.issued2013
dc.descriptionJulkaisun kokoteksti on luettavissa vain Aalto-tunnuksilla.fi
dc.descriptionPlease note that access to the fulltext is limited to Aalto staff and students.en
dc.description.abstractPeople may use different kinds of mobile communication servicesdepending on if they are communicating with, for instance, friends,acquaintances or strangers. Thus, in this paper bonding and bridging socialcapital is studied in the context of two mobile communication services, shortmessage services (SMSs) and voice calls. In Granovetter’s terms, bridgingsocial capital refers to communication with weak or absent ties, while bondingsocial capital refers to communication with strong ties. We find that both SMSsand voice calls are used for bonding and bridging social capital, but SMSs areused more for bonding purposes than voice calls. Furthermore, mediamultiplexity is more associated with bonding than bridging social capital.We also present a method for studying social capital in the context of other,newer mobile communication services, and present results of a pilot study.The implications of the results are discussed from a number of perspectivesincluding communication research, social network analysis (SNA) and mobileoperators.en
dc.description.versionPeer revieweden
dc.format.extent115-131 
dc.format.mimetypeapplication/pdfen
dc.identifier.citationKarikoski, Juuso & Kilkki, Kalevi. 2013. Building social capital with mobile communication services. International Journal of Electronic Finance. Volume 7, Issue 2. P. 115-131. ISSN 1746-0069 (printed). DOI: 10.1504/IJEF.2013.057277.en
dc.identifier.doi10.1504/IJEF.2013.057277
dc.identifier.issn1746-0069 (printed) 
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/12612
dc.identifier.urnURN:NBN:fi:aalto-201402191444
dc.language.isoenen
dc.publisherInderscience Publishersen
dc.relation.ispartofseriesInternational Journal of Electronic Financeen
dc.relation.ispartofseriesVolume 7, Issue 2 
dc.rights.holderInderscience Publishers
dc.subject.keywordsocial capitalen
dc.subject.keyworde-financeen
dc.subject.keywordsocial networksen
dc.subject.keywordbondingen
dc.subject.keywordbridgingen
dc.subject.keywordstrength of tiesen
dc.subject.keywordshort message serviceen
dc.subject.keywordmobile voice callsen
dc.subject.keywordhandset-based measurementsen
dc.subject.keywordESMen
dc.subject.keywordexperience sampling methoden
dc.subject.otherCommunicationen
dc.subject.otherComputer scienceen
dc.subject.otherSocial sciencesen
dc.titleBuilding social capital with mobile communication servicesen
dc.typeA1 Alkuperäisartikkeli tieteellisessä aikakauslehdessäfi
dc.type.dcmitypetexten
dc.type.versionFinal published versionen

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