Benefits of Service Design - Design for Lasting Customer Relationships

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Volume Title

School of Arts, Design and Architecture | Master's thesis
Ask about the availability of the thesis by sending email to the Aalto University Learning Centre oppimiskeskus@aalto.fi
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Date

2011

Major/Subject

Mcode

Degree programme

Degree Programme in Industrial and Strategic Design
Teollisen muotoilun koulutusohjelma

Language

en

Pages

76

Series

Description

Supervisor

Keinonen, Turkka

Thesis advisor

Lempinen, Heikki

Keywords

käyttäjäkokemus, palvelumuotoilu, business-to-business, fujitsu, user experience, service design, business-to-business, fujitsu

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