PDC Place Nordic: participatory design in/for the digitalization of public services

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Journal Title
Journal ISSN
Volume Title
Conference article in proceedings
Date
2022-08-19
Department
Aalborg University
IT University of Copenhagen
Department of Design
Malmö University
Major/Subject
Mcode
Degree programme
Language
en
Pages
2
286-287
Series
PDC '22: Proceedings of the Participatory Design Conference 2022: Exploratory Papers, Workshops, Places, Situated Actions and Doctoral Colloquium, Volume 2, ACM International Conference Proceeding Series
Abstract
Public libraries are more and more recognized to become partners in co-design and technology education, also aiming to bridge the digital divide. We see it as a great opportunity to expand the roles of public libraries even further, engaging citizens in co-design processes, improving existing public e-services and co-designing new services. That shift requires new roles taken by librarians, but also new processes, as well as new methods of development of e-services in the public sector. In PDC Place Nordic we explore this new role of libraries in participatory future making, engaging librarians, academics, practitioners, and different local communities. Events will take place in Copenhagen, Malmö, and Helsinki/Espoo.
Description
Funding Information: The CAPE project is financed by NordForsk. Project members: • IT University of Copenhagen (Denmark) • Aalborg University Copenhagen (Denmark) Funding Information: This PDC Place is supported by the NordForsk, project: “CAPE - Civic Agency in Public E-service innovation”, grant number: 98907. Publisher Copyright: © 2022 Owner/Author.
Keywords
libraries, Participatory design, public digitalization, public services
Other note
Citation
De Götzen , A , Starostka , J , Saad-Sulonen , J , Ehrenberg , N & Linde , P 2022 , PDC Place Nordic: participatory design in/for the digitalization of public services . in V Vlachokyriakos , J Yee , C Frauenberger , M D Hurtado , N Hansen , A Strohmayer , I Van Zyl , A Dearden , R Talhouk , C Gatehouse , D Leishman , S Agid , M Sciannamblo , J Taylor , A Botero , C Del Gaudio , Y Akama , R Clarke & J Vines (eds) , PDC '22: Proceedings of the Participatory Design Conference 2022: Exploratory Papers, Workshops, Places, Situated Actions and Doctoral Colloquium . vol. 2 , ACM International Conference Proceeding Series , ACM , New York , pp. 286-287 , Participatory Design Conference , Newcastle , United Kingdom , 19/08/2022 . https://doi.org/10.1145/3537797.3537885