Business value of information technology. An assessment model for IP contact center system investment appraisal

dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.authorPorkka, Pekka
dc.contributor.departmentLaskentatoimen laitosfi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2020-11-17T13:50:21Z
dc.date.available2020-11-17T13:50:21Z
dc.date.issued2003
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/56694
dc.identifier.urnURN:NBN:fi:aalto-2020111715547
dc.language.isoenen
dc.programme.majorAccountingfi
dc.rights.accesslevelclosedAccess
dc.subject.keywordTietotekniikkafi
dc.subject.keywordLiiketalousfi
dc.subject.keywordYrityksen arvofi
dc.subject.keywordKannattavuusfi
dc.subject.keywordRahoitusfi
dc.titleBusiness value of information technology. An assessment model for IP contact center system investment appraisalen
dc.type.okmG2 Pro gradu, diplomityö
dc.type.ontasotMaster's thesisen
dc.type.ontasotPro gradu -tutkielmafi
dc.type.publicationmasterThesis
local.aalto.digiauthask
local.aalto.digifolderAalto_50386
local.aalto.idthes9194
local.aalto.openaccessno
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