An Emergence of a Planning Support System for Collaborative Urban Planning Through a User-Centred Design Approach: The Case of “Virtual Green Planner”
Loading...
Access rights
openAccess
publishedVersion
URL
Journal Title
Journal ISSN
Volume Title
A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
This publication is imported from Aalto University research portal.
View publication in the Research portal (opens in new window)
View/Open full text file from the Research portal (opens in new window)
View publication in the Research portal (opens in new window)
View/Open full text file from the Research portal (opens in new window)
Authors
Date
2024-11-14
Department
Major/Subject
Mcode
Degree programme
Language
en
Pages
20
Series
European Journal of Spatial Development, Volume 21, issue 4
Abstract
In contrast to traditional public participation methods in planning, digital tools need to be developed by information technology experts which means the public cannot customise their approaches to participation without IT expertise. This study examines the effectiveness of a user-centred design approach in developing a planning support system for collaborative urban planning. The findings show that tool developers play a crucial role in shaping the tool, while users could provide inputs through user research conducted by the researchers. A systemic challenge between tool developers, users, researchers, and funders is revealed.Description
Keywords
user-centred design (UCD), digital tool, participatory tool, public participation, user research, planning support system (PSS), collaborative urban planning
Other note
Citation
Tan, X, Nummi, P & Kangassalo, P 2024, ' An Emergence of a Planning Support System for Collaborative Urban Planning Through a User-Centred Design Approach: The Case of “Virtual Green Planner” ', European Journal of Spatial Development, vol. 21, no. 4 . https://doi.org/10.5281/zenodo.14098213