Boundary negotiating mock-ups

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School of Arts, Design and Architecture | Master's thesis
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en

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83

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Abstract

Designing usable smart products is a multidisciplinary effort that requires people with very diverse knowledge to collaborate. Collaboration is challenging because knowledge from various design stakeholders with different needs and constraints has to be integrated in a design. Design mock-ups are used by designers to facilitate the collaboration. Design mock-ups help integrate different perspectives because they evoke different things to different stakeholders and help them negotiate the limits within which they can agree on a design. Literature suggests the analytical boundary object concept as a theory to explain how mock-ups support the integration of knowledge in design collaboration. I review the literature on the boundary object concept and iterate it with the data collected from a one year ethnographic study of a multidisciplinary product development project to design a smart usable device.I discuss that the boundary object concept fails to conceptualize how mock-ups support negotiation and suggest the concept of dynamic boundary objects as a more appropriate concept for the role of mockups in design collaboration. Design mock-ups iteratively support the boundary negotiation activities of self-explanation, inclusion, compilation and structuring. They act as a scaffold for the creation of a shared understanding.

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Kurvinen, Esko

Thesis advisor

Keinonen, Turkka

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