External-to-team communication in product development

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URL

Journal Title

Journal ISSN

Volume Title

Insinööritieteiden korkeakoulu | Master's thesis

Authors

Date

2024-05-20

Department

Major/Subject

Product Development

Mcode

Degree programme

Master's Programme in Mechanical Engineering (MEC)

Language

en

Pages

49+9

Series

Abstract

Communication facilitates the information flow between two parties and specifically in a product development team context. This thesis study seeks to evaluate the communication process for a technical-oriented product development team from the external-to-team perspective. From the theory of communication to product development and organizational management, this thesis starts with a literature review section to create an understanding of academic research to form a background for the thesis goal. In the research section, the thesis proceeds with the four research methods, stakeholder analysis, participant observation, semi-structured interview, and data collection analysis. Throughout the research, the result section presents the findings. The key findings are the influential factors to the external-to-team communications in product development. Furthermore, the stakeholders, scenarios, and digitalization impact on communication in product development are discussed as result based on the thesis research finding.

Description

Supervisor

Björklund, Tua

Thesis advisor

Kirjavainen, Senni

Keywords

product pevelopment, communication, teamwork, organizational management

Other note

Citation