Predictive Analytics for Proactive Incident Management

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URL

Journal Title

Journal ISSN

Volume Title

Perustieteiden korkeakoulu | Master's thesis

Authors

Date

2017-10-04

Department

Major/Subject

Operations and Service Management

Mcode

SCI3049

Degree programme

Master’s Programme in Industrial Engineering and Management

Language

en

Pages

107

Series

Description

Supervisor

Holmström, Jan

Thesis advisor

Pesonen, Markku

Keywords

predictive analytics, fault management, mobile voice services, proactivity, service management

Other note

Citation

Permanent link to this item

https://urn.fi/URN:NBN:fi:aalto-201710307365

Collections

[dipl] Perustieteiden korkeakoulu / SCI