Predictive Analytics for Proactive Incident Management
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Journal Title
Journal ISSN
Volume Title
Perustieteiden korkeakoulu |
Master's thesis
Author
Date
2017-10-04
Department
Major/Subject
Operations and Service Management
Mcode
SCI3049
Degree programme
Master’s Programme in Industrial Engineering and Management
Language
en
Pages
107
Series
Description
Supervisor
Holmström, JanThesis advisor
Pesonen, MarkkuKeywords
predictive analytics, fault management, mobile voice services, proactivity, service management
