We prepared a special breakfast for your pet elephant: an illustration of the luxury hotel’s reception service experience delivery process

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Journal Title
Journal ISSN
Volume Title
School of Business | Master's thesis
Ask about the availability of the thesis by sending email to the Aalto University Learning Centre oppimiskeskus@aalto.fi
Author
Date
2016
Department
Johtamisen laitos
Major/Subject
Mcode
Degree programme
Management and International Business (MIB)
Language
en
Pages
79
Series
Description
Thesis advisor
Tienari, Janne
Keywords
hospitality, service, experince, delight
Other note
Citation
Permanent link to this item
https://urn.fi/URN:NBN:fi:aalto-201702142306
Collections
[gradu] Kauppakorkeakoulu / BIZ