Organizational agility and employee well-being in fast-moving consumer goods company in Finland: How to support employee well-being in an agile organization?

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Journal Title

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Volume Title

School of Business | Master's thesis

Authors

Date

2024

Department

Johtamisen laitos

Major/Subject

Mcode

Degree programme

Strategic Management in a Changing World

Language

en

Pages

64

Series

Abstract

In recent years, organizational agility has been increasingly adopted by companies across various industries. This mixed-methods study aimed to explore the impact of organizational agility on employee well-being within the fast-moving consumer goods industry. The case study focused on the Finnish office of a multinational company, where employees working in agile teams were surveyed using a 5-point Likert scale and open-ended questions. The Job Demands-Resources (JD-R) model was employed to examine employee well-being, with the expectation that agile practices would influence work engagement and emotional fatigue. It was hypothesized that job resources would mediate the relationship between agile practices and work engagement, while job demands would mediate the relationship between agile practices and emotional fatigue. Regression analysis revealed that agile practices contribute 51% to job resources. The job resources considered were peer support, feedback, and job autonomy. Additionally, work engagement was found to have positive significant relationship with agile practices. However, the mediating effect of job resources was not supported by this study. The study did not find evidence that job demands mediate the relationship between agile practices and emotional fatigue, nor that agile practices negatively impact job demands, such as workload. Content analysis indicated that employees experience the impact of agile practices on well-being differently. Positive contributors to employee well-being included prioritization, visualization of workload, team support, and team meetings. Conversely, the number of meetings was identified as a negative contributor. Some employees expressed a desire for better discipline in agile practices to enhance well-being, while others sug-gested reducing the number of meetings to improve employee well-being.

Description

Thesis advisor

Koveshnikov, Alexei

Keywords

job demands, work engagement, employee well-being, organizational agility, job resources, JD-R, agile practices, fast-moving consumer goods

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Citation

Permanent link to this item

https://urn.fi/URN:NBN:fi:aalto-202412087640

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[gradu] Kauppakorkeakoulu / BIZ