Utilising a modern quality function deployment process in ship modularisation

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Journal Title

Journal ISSN

Volume Title

Insinööritieteiden korkeakoulu | Master's thesis

Date

2019-06-17

Department

Major/Subject

Mcode

Degree programme

Master's Programme in Mechanical Engineering (MEC)

Language

en

Pages

98 + 4

Series

Abstract

Rising passenger numbers in the leisure cruise industry has resulted in cruise ships sailing in full capacity. This trend is estimated to grow further by 42% until 2027 causing the cruise companies to order around 120 new ships to be delivered by 2027. The increasing order numbers have put most of the shipyards around the world that build cruise ships to run in full capacity. However, to increase their productivity while staying competitive, the shipyards have to take a different approach to build ships. One such approach is building modularly designed ships. This thesis study forms a part of the case company’s efforts to explore the modular ship design process by utilising a tailor-made Quality Function Deployment approach. Specifically, the study looks into finding a robust approach of generating product requirements by incorporating customers’ desires and wishes with the help of the QFD process recommended by the newly standardised ISO 16355 series of standards. Study of the modular design process, the case company’s internal design process along with the QFD approach recommended by the ISO standard, the author creates a draft QFD process, which is tested out in the shipyard along with the technical experts to get insights on the draft approach. The study also analyses the suggestions to the classical QFD by the ISO documents and recommends the better alternative since not many case studies have been made using the ISO recommended QFD approach. The feedback obtained along with the observations made helped to create a robust tailored QFD approach for the case company to incorporate in their modular product development efforts. Further, the author recommends solutions to eliminate or reduce the impact of the challenges the case company might face while implementing the recommended QFD approach in the new modular design process.

Description

Supervisor

Otto, Kevin

Thesis advisor

Laakeristo, Pasi

Keywords

quality function deployment, modular ship design, ISO 16355 standard, modular function deployment, scales, segmentation

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Citation