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Predicting categories for IT tickets: Integrating ServiceNow to Aito.ai for automated categorization of incident tickets

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Journal Title

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Volume Title

Perustieteiden korkeakoulu | Master's thesis
Electronic archive copy is available via Aalto Thesis Database.

Department

Major/Subject

Mcode

SCI3060

Language

en

Pages

56

Series

Description

Supervisor

Saramäki, Jari

Thesis advisor

Piekkola, Kare

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