Evaluating a Citizen-Centric m-Government Solution in Practice
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A4 Artikkeli konferenssijulkaisussa
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Date
2020-05
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Language
en
Pages
10
Series
2020 IST-Africa Conference (IST-Africa)
Abstract
Electronic Government (e-Government) adoption and use remains low in Africa. This has coincided with studies that focus on proposing factors of e-Government and mobile Government (m-Government). Little validation is being done in the form of implementing these e-Government solutions in order to better understand their feasibility in a real world context. This study adopted a citizen-centric e-Government framework and developed a mobile application solution that was used to solicit the views of participants. The aim was to evaluate the feasibility of e-Government propositions in the literature in a real world environment. Study findings suggest that m-Government can succeed if there is access to ICTs, ICT skills, community-based partnerships, an understanding of citizen information needs, ICT infrastructure and a positive attitude towards ICTs use. As such, implementers of m-Government could look into these factors if they are to succeed.Description
Keywords
citizen-centric, e-Government, ICTs, m-Government
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Citation
Frohlich, K, Nieminen, M & Pinomaa, A 2020, Evaluating a Citizen-Centric m-Government Solution in Practice . in M Cunningham & P Cunningham (eds), 2020 IST-Africa Conference (IST-Africa) ., 9144033, IEEE, IST-Africa Conference and Exhibition, Virtual, Online, Uganda, 18/05/2020 . < https://ieeexplore.ieee.org/document/9144033 >