Exploring the synergy between lean management and the Nordic welfare state ethos: Case study of HUS

dc.contributorAalto Universityen
dc.contributorAalto-yliopistofi
dc.contributor.advisorItani, Sami
dc.contributor.authorPettersson, Emma
dc.contributor.departmentJohtamisen laitosfi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2024-06-23T16:12:57Z
dc.date.available2024-06-23T16:12:57Z
dc.date.issued2024
dc.description.abstractThis thesis examines the integration of Lean management in the context of the Nordic welfare state ethos, with a focus on the Finnish public healthcare system. The study examines the compatibility and possible benefits of Lean management in improving operational efficiency and performance of public healthcare. The research employs an explorative qualitative methodology, focusing on HUS (Hospital District of Helsinki and Uusimaa) as the primary case example. Data was col- lected through semi-structured interviews with various levels of management at HUS and external Lean consultants. The goal was to collect empirical views on the applicability, efficiency and adaptability of Lean in Finland's evolving public healthcare. The findings show that Lean management aligns well with the ethos of the Nordic welfare states by promoting equality and improving service delivery while maintaining high-quality care. Key practices such as continuous improvement, waste reduction and employee empowerment led to significant operational improvements when integrated carefully and correctly. The importance of strong leadership, customized training and continuous evaluation was emphasized in supporting sustainable change. The results of this thesis contribute to a broader academic discussion on Lean Healthcare, offering concrete examples and guidelines for the application of Lean in public healthcare with an emphasis on the alignment with the broader Nordic welfare state ethos.en
dc.format.extent105
dc.format.mimetypeapplication/pdfen
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/129239
dc.identifier.urnURN:NBN:fi:aalto-202406234824
dc.language.isoenen
dc.locationP1 Ifi
dc.programmeGlobal Managementen
dc.subject.keywordlean managementen
dc.subject.keywordhealthcare managementen
dc.subject.keywordNordic welfare stateen
dc.subject.keywordHUSen
dc.subject.keywordcontinuous improvementen
dc.titleExploring the synergy between lean management and the Nordic welfare state ethos: Case study of HUSen
dc.titleTutkimus Lean-johtamisen ja Pohjoismaisen hyvinvointivaltion synergiasta: HUS-tapaustutkimusfi
dc.typeG2 Pro gradu, diplomityöfi
dc.type.ontasotMaster's thesisen
dc.type.ontasotMaisterin opinnäytefi
local.aalto.electroniconlyyes
local.aalto.openaccessyes

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