Non-Verbal Communication in Service Encounters: A Case Study on Personal Training
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Journal Title
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School of Business |
Master's thesis
Ask about the availability of the thesis by sending email to the Aalto University Learning Centre oppimiskeskus@aalto.fi
Authors
Date
2018
Department
Major/Subject
Mcode
Degree programme
Corporate Communication
Language
en
Pages
75
Series
Description
Thesis advisor
Eräranta, KirsiKuismin, Ari
Erkama, Niina
Keywords
non-verbal, communication, service, ethnography