Case: Customer Relationship Management System Implementation
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URL
Journal Title
Journal ISSN
Volume Title
School of Business |
Master's thesis
Authors
Date
2020
Department
Major/Subject
Mcode
Degree programme
Information and Service Management (ISM)
Language
en
Pages
86 + 6
Series
Description
Thesis advisor
Hekkala, RiittaKeywords
CRM implementation, management of ISD projects, client-vendor relationship management, ISD projects