Programmable Smart Home Toolkits Should Better Address Households’ Social Needs

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A4 Artikkeli konferenssijulkaisussa
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Date

2021-05-06

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Department of Design
Department of Computer Science

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Language

en

Pages

14

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CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths

Abstract

End-user-programmable smart-home toolkits have engendered excitement in recent years. However, modern homes already cater quite well to users’ needs, and genuinely new needs for smart-home automation seldom arise. Acknowledging this challenging starting point, we conducted a six-week in-the-wild study of smart-home toolkits with four carefully recruited technology-savvy families. Interleaved with free toolkit use in the home were several creativity workshops to facilitate ideation and programming. We evaluated use experiences at the end of the six weeks. Even with extensive facilitation, families faced difficulties in identifying needs for smart-home automation, except for social needs that emerged in all the families. We present analysis of those needs and discuss how end-user-programmable toolkits could better engage with both those household members who design new automated functions and those who merely ‘use’ them.

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Keywords

end-user programming, internet of things, smart homes, in-the-wild study, trigger–action programming, appropriation

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DOI

10.1145/3411764.3445770

Citation

Salovaara, A, Bellucci, A, Vianello, A & Jacucci, G 2021, Programmable Smart Home Toolkits Should Better Address Households’ Social Needs. in CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems : Making Waves, Combining Strengths., 718, ACM, ACM SIGCHI Annual Conference on Human Factors in Computing Systems, Yokohama, Japan, 08/05/2021. https://doi.org/10.1145/3411764.3445770

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https://urn.fi/URN:NBN:fi:aalto-202105267019

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[article-cris] Perustieteiden korkeakoulu / SCI