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A study conducted in a multicultural tertiary education setting
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URL
Journal Title
Journal ISSN
Volume Title
School of Business |
Bachelor's thesis
Authors
Date
Department
Major/Subject
Mcode
Degree programme
Language
en
Pages
65
Series
Abstract
Objectives
The main objectives of this study were to contribute to the understanding of communication related issues in an international student environment. The understanding gained from this study could help enhance student motivation, performance, and well-being at the target organization.
Summary
In-depth focus group discussions and interviews were held to explore the students’ perceptions on the use of a mutual language, group cohesion, and their study motivation. The student body was divided into three focus groups, to explore the differences between Vietnamese students, who form a significant portion of the international students, and other international students. A Finnish focus group was incorporated firstly, to provide a Finnish perspective to the matter and secondly, to explore the impact that belonging to the majority on campus may have.
Conclusions
The findings indicate that the international students of the target organization experience negative feelings caused by the lacking use of the mutual language, English, in social settings. All participants, international and Finnish students alike, report excessive use of Finnish compared to English in social settings. These insights can be considered valuable to enhance student well-being, performance, and motivation, as well as the over-all success of the target organization.