AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing

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A4 Artikkeli konferenssijulkaisussa
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Date

2025-10-06

Department

Department of Design

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Language

en

Pages

4

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ECCE '25: Proceedings of the 36th Annual Conference of the European Association of Cognitive Ergonomics (EACE), pp. 1-4

Abstract

This paper explores the potential of artificial intelligence (AI) to enhance employee experience in future industrial work environments, with a focus on promoting employee well-being and work meaningfulness. Drawing upon well-known theories and schools of thought such as Motivation-Hygiene Theory, Human-Factors and Ergonomics, Self-Determination Theory and Aristotelian Philosophy, the paper presents the different roles for AI to improve employee satisfaction, promote engagement, and flourishing. Firstly, AI can be introduced to remove pain points in work tasks, inducing higher employee satisfaction. Secondly, AI can be adopted to enhance human agency to improve work engagement. Finally, AI can be developed to cultivate employees’ sense of purpose, self-worth, and flourishing at work. This interdisciplinary perspective shows how AI design could build on ergonomics and expand its scope to engaging experiences and even to flourishing, the ultimate level of human well-being.

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DOI

10.1145/3746175.3747194

Citation

Viljakainen, A, Silmukari, J, Roto, V, Caic, M & Aromaa, S 2025, AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing. in ECCE '25: Proceedings of the 36th Annual Conference of the European Association of Cognitive Ergonomics (EACE)., 26, ACM, New York, pp. 1-4, European Conference on Cognitive Ergonomics, Tallinn, Estonia, 07/10/2025. https://doi.org/10.1145/3746175.3747194

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https://urn.fi/URN:NBN:fi:aalto-202510228508

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[article-cris] Taiteiden ja suunnittelun korkeakoulu / ARTS