Investigation of anthropomorphic chatbot characteristics influencing usability and trust in the healthcare industry
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URL
Journal Title
Journal ISSN
Volume Title
School of Business |
Master's thesis
Authors
Date
2023
Department
Major/Subject
Mcode
Degree programme
Business analytics
Language
en
Pages
32+2
Series
Description
Thesis advisor
Liu, YongKeywords
chatbot, anthropomorphic, healthcare, menu-based