Santa Claus is coming to town: A case study of Santa Claus Park in Mohe, China

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School of Business | Master's thesis

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Date

2013

Major/Subject

International Business Communication
International Business Communication

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Degree programme

Language

en

Pages

89

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Abstract

This study focused on three tasks: 1) identifying the image of Santa Claus and its cultural impact in China, compared to its Western origin; 2) identifying the market segmentation for Mohe Santa Claus Village in China; and 3) providing suggestions for Santa Claus Village marketing activities to best attract potential customers. The study used a single-case approach consisting of qualitative interviews with 16 respondents in three major Chinese cities and a quantitative survey among 100 people from nine provinces in China. Santa Claus Park in Mohe has been chosen as the case company. The present study has provided good insight of how the Chinese perceive Santa Claus as a feature associated with Western culture. It also gave information about current Chinese tourism trends, thus giving guidance for the development of Chinese tourism generally. This study also defined different ways of communication needed to promote Santa Claus Park in China compared to Finland.

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Keywords

Santa Claus, Mohe, Santa Claus Village, Chinese, culture, communication, branding, marketing, tourist, tourism

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