Analyzing the requirements for an IT asset and configuration management system
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School of Science |
Master's thesis
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Instructions for the author
Authors
Date
2010
Major/Subject
Telecommunications management
Mcode
T-124
Degree programme
Language
en
Pages
69
Series
Description
Supervisor
Smeds, RiittaThesis advisor
Korhonen, JyrkiKeywords
IT service management, IT-palvelujohtaminen, configuration management, konfiguraatíonhallinta, asset management, laitehallinta, configuration management system, laite- ja konfiguraationhallintajärjestelmä, requirements analysis, vaatimusmäärittely, business process redesign, prosessien kehittäminen