Evaluating office users' requirements and occupiers' preferences in changing business environment

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Helsinki University of Technology | Diplomityö
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Maa-20

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en

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viii + 97 + 26

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Abstract

In accordance with the current transformation of the workforce as well as the work pattern brought by the business globalization and the widely application of information and communication technologies in the work, the offices are likewise experiencing the revolutions in terms of accommodating and supporting the status quo and the future trends of the workforce and work pattern. Additionally, the corporate real estate is also playing a key role in supporting and adding value to the organization's core business The main aim of this study is to find users' requirements office and occupiers' preferences to their office in terms of physical, virtual, social, and financial perspectives respectively by reviewing literature and conducting case study. On operational level, the objective of the study is to develop feasible self-completion questionnaires on both individual and organizational level to identify the requirements and preferences In this study, literature study as well as case study in a Finnish Communications company is applied in order to find theoretical and empirical evidence and implications on this issue. In the case study, qualitative methods, such as online questionnaires, faceto-face interview and field observation, serves to achieve the case study objectives. The study results are produced with the help of the qualitative methods mentioned above. The results of the questionnaires suggested the requirements and preferences as well as the respondents' attitudes to different workplace issues. The interview was conducted on the organizational level so as to have in-depth understanding the occupiers' preferences. Generally, the results present implicative findings for the whole study. The implicative findings, along with the designed questionnaires in this study can be referred to produce more extensive knowledge in the future relevant study.

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Supervisor

Junnila, Seppo

Thesis advisor

Lindholm, Anna-Liisa
Luoma, Tuuli

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