Outsourcing of Disaggregated Services in Cloud-Based Enterprise Information Systems

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Journal Title
Journal ISSN
Volume Title
School of Business | A4 Artikkeli konferenssijulkaisussa
Date
2014
Major/Subject
Mcode
Degree programme
Language
en
Pages
1268-1277
Series
Abstract
In this paper, we examine outsourcing of disaggregated information-intensive services. Drawing on the theoretical streams of Global Information-Intensive Service Disaggregation and Transaction-Cost Economics, we formulate our research model to understand the phenomenon of disaggregation in the context of cloud computing. The model encompasses frequency, asset specificity, uncertainty, information intensity, and need for customer contact as characteristics of tasks that we use to explain the outsourcing of disaggregated services. We are especially interested in understanding the interplay between these characteristics and the increasingly popular cloud-based systems. Our results partially support previous research on the effects of characteristics on outsourcing. The main finding of the paper is impact of the cloud-based information systems on the interaction of these characteristics.
Description
Keywords
Cloud Computing, outsourcing, transaction cost economy, accounting, AIS, TCE
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Citation
Asatiani, Aleksandre & Apte, Uday & Penttinen, Esko & Rönkkö, Mikko & Saarinen, Timo. 2014. Outsourcing of Disaggregated Services in Cloud-Based Enterprise Information Systems. Proceedings of the 47th Annual Hawaii International Conference on System Sciences. 1268-1277. DOI: 10.1109/hicss.2014.164.