One-to-Many Negotiation QoE Management Mechanism for End-User Satisfaction
A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
IEEE Access, Volume 9
AbstractQuality of Experience (QoE) is defined as the measure of end-user satisfaction with the service. Most of the existing works addressing QoE-management rely on a binary vision of end-user satisfaction. This vision has been criticized by the growing empirical evidence showing that QoE is rather a degree. This article aims to go beyond the binary vision and propose a QoE management mechanism. We propose a one-to-many negotiation mechanism allowing the provider to undertake satisfaction management: to meet fine-grained user QoE goals, while still minimizing the costs. This problem is formulated as an optimization problem, for which a linear model is proposed. For reference, a generic linear program solver is used to find the optimal solution, and an alternative heuristic algorithm is devised to improve the responsiveness when the system has to scale up with a fast-growing number of users. Both are implemented and experimentally evaluated against state-of-the-art one-to-many negotiation frameworks.
Publisher Copyright: © 2013 IEEE. Copyright: Copyright 2021 Elsevier B.V., All rights reserved.
end-user satisfaction, linear model, multiagent systems, One-to-many negotiation mechanism, quality of experience
Najjar , A , Mualla , Y , Singh , K D , Picard , G , Calvaresi , D , Malhi , A , Galland , S & Framling , K 2021 , ' One-to-Many Negotiation QoE Management Mechanism for End-User Satisfaction ' , IEEE Access , vol. 9 , 9399149 , pp. 59231-59243 . https://doi.org/10.1109/ACCESS.2021.3071646