One-to-Many Negotiation QoE Management Mechanism for End-User Satisfaction

Quality of Experience (QoE) is defined as the measure of end-user satisfaction with the service. Most of the existing works addressing QoE-management rely on a binary vision of end-user satisfaction. This vision has been criticized by the growing empirical evidence showing that QoE is rather a degree. This article aims to go beyond the binary vision and propose a QoE management mechanism. We propose a one-to-many negotiation mechanism allowing the provider to undertake satisfaction management: to meet fine-grained user QoE goals, while still minimizing the costs. This problem is formulated as an optimization problem, for which a linear model is proposed. For reference, a generic linear program solver is used to find the optimal solution, and an alternative heuristic algorithm is devised to improve the responsiveness when the system has to scale up with a fast-growing number of users. Both are implemented and experimentally evaluated against state-of-the-art one-to-many negotiation frameworks.

Description

Keywords

end-user satisfaction, linear model, multiagent systems, One-to-many negotiation mechanism, quality of experience

DOI

10.1109/ACCESS.2021.3071646

Citation

Najjar, A, Mualla, Y, Singh, K D, Picard, G, Calvaresi, D, Malhi, A, Galland, S & Framling, K 2021, ' One-to-Many Negotiation QoE Management Mechanism for End-User Satisfaction ', IEEE Access, vol. 9, 9399149, pp. 59231-59243 . https://doi.org/10.1109/ACCESS.2021.3071646

Permanent link to this item

https://urn.fi/URN:NBN:fi:aalto-202105126697

Collections

[article-cris] Perustieteiden korkeakoulu / SCI

Show all metadata

One-to-Many Negotiation QoE Management Mechanism for End-User Satisfaction

Access rights

URL

Journal Title

Journal ISSN

Volume Title

Authors

Date

Department

Major/Subject

Mcode

Degree programme

Language

Pages

Series

Abstract

Description

Keywords

Other note

DOI

Citation

Permanent link to this item

Collections