Redesigning Futurice - Introducing Service Design into an Agile Software Contractor
dc.contributor | Aalto-yliopisto | fi |
dc.contributor | Aalto University | en |
dc.contributor.advisor | Sarvas, Risto | |
dc.contributor.author | Koljonen, Markus | |
dc.contributor.department | Department of Media | en |
dc.contributor.department | Median laitos | fi |
dc.contributor.school | Taiteiden ja suunnittelun korkeakoulu | fi |
dc.contributor.school | School of Arts, Design and Architecture | en |
dc.contributor.supervisor | Leinonen, Teemu | |
dc.date.accessioned | 2012-07-03T10:21:12Z | |
dc.date.available | 2012-07-03T10:21:12Z | |
dc.date.issued | 2012 | |
dc.description.abstract | Agile software development provides efficient means for the creation of software at low levels of design, but fails to include high-level design into the development process. Service design works at these high levels, but there is unclarity as to how to combine the two. In this thesis I explore ways to introduce service design into an agile software contractor, taking Futurice Ltd. as an empirical environment. I use co-creative methods to map Futurice’s culture and as a solution present three actionable steps: A design team strategy; a novel role of the User Experience Product Owner; and a Service Design Method Toolkit, an artifact-based design heuristic. | en |
dc.format.extent | 92 | |
dc.format.mimetype | application/pdf | en |
dc.identifier.uri | https://aaltodoc.aalto.fi/handle/123456789/3931 | |
dc.identifier.urn | URN:NBN:fi:aalto-201206102273 | |
dc.language.iso | en | en |
dc.programme | Master's Degree Programme in New Media | en |
dc.programme | Uuden median maisteriohjelma | fi |
dc.subject.keyword | agile | en |
dc.subject.keyword | service design | en |
dc.subject.keyword | software development | en |
dc.subject.keyword | design strategy | en |
dc.subject.other | New media | en |
dc.title | Redesigning Futurice - Introducing Service Design into an Agile Software Contractor | en |
dc.type | G2 Pro gradu, diplomityö | fi |
dc.type.ontasot | Master's thesis | en |
dc.type.ontasot | Maisterin opinnäyte | fi |