Redesigning Futurice - Introducing Service Design into an Agile Software Contractor

dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.advisorSarvas, Risto
dc.contributor.authorKoljonen, Markus
dc.contributor.departmentDepartment of Mediaen
dc.contributor.departmentMedian laitosfi
dc.contributor.schoolTaiteiden ja suunnittelun korkeakoulufi
dc.contributor.schoolSchool of Arts, Design and Architectureen
dc.contributor.supervisorLeinonen, Teemu
dc.date.accessioned2012-07-03T10:21:12Z
dc.date.available2012-07-03T10:21:12Z
dc.date.issued2012
dc.description.abstractAgile software development provides efficient means for the creation of software at low levels of design, but fails to include high-level design into the development process. Service design works at these high levels, but there is unclarity as to how to combine the two. In this thesis I explore ways to introduce service design into an agile software contractor, taking Futurice Ltd. as an empirical environment. I use co-creative methods to map Futurice’s culture and as a solution present three actionable steps: A design team strategy; a novel role of the User Experience Product Owner; and a Service Design Method Toolkit, an artifact-based design heuristic.en
dc.format.extent92
dc.format.mimetypeapplication/pdfen
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/3931
dc.identifier.urnURN:NBN:fi:aalto-201206102273
dc.language.isoenen
dc.programmeMaster's Degree Programme in New Mediaen
dc.programmeUuden median maisteriohjelmafi
dc.subject.keywordagileen
dc.subject.keywordservice designen
dc.subject.keywordsoftware developmenten
dc.subject.keyworddesign strategyen
dc.subject.otherNew mediaen
dc.titleRedesigning Futurice - Introducing Service Design into an Agile Software Contractoren
dc.typeG2 Pro gradu, diplomityöfi
dc.type.ontasotMaster's thesisen
dc.type.ontasotMaisterin opinnäytefi

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