How Service Design is adapted into Finland's Basic Education reformation

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School of Arts, Design and Architecture | Bachelor's thesis
Ask about the availability of the thesis by sending email to the Aalto University Learning Centre oppimiskeskus@aalto.fi

Date

2016

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Mcode

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Language

en

Pages

68

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Abstract

It is a notable fact developed societies have changed rapidly into technology harnessing entities where the traditional professions are in constant change. This means the schools of our present time take a major role in educating children that adapt to the changing surroundings. Student disengagement is increased as the schools and their educational environment have been slow to adapt to the needs of the students and the society.01 The needs of today’s learners are evolving as rapidly as the technologies that compete for their attentions. At the same time, our organizations and systems are stretched to their limits to keep up with the changing demands of the times. Finland is well known of its education system but has faced a recent drop in education placement. Finnish educators and policy makers also noted the need for changing and re-planning methods and system of basic education. The economical hardships as well as changing expectations and demands from citizens have forced the Finnish Government to improve outcomes in public services and significantly cut expenses at the same time - to bring at least same productivity with less or more with less. Since the opinions of delivering greater productivity varies between governments, teachers and students, it can be seen as a wicked problem. In August 2016, a new basic education curriculum will be carried out in every elementary school that undergo many changes such as modernizing teaching methods and approaches in learning. Standards and objectives for future schools are set up high but the implementation is yet under process. Service Design has emerged within private and public sector to bring innovation and added value into service systems and to the users. By viewing schools virtually as a multifaceted service system, placing students at the heart of the design delivery process, this paper examines the basic education targets and how service design methodology could contribute in achieving successful implementation of the curriculum. I believe that real value and real changes in learning rises by empowering students, the people who should be regarded as the most important co-creators when designing modern education systems.

Description

Supervisor

Puintila, Simo

Thesis advisor

Mager, Birgit

Keywords

palvelusuunnittelu, peruskoulu, opetussuunnitelma, palvelusysteemi, muotoiluajattelu, palveluekologia

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