La percepción de la controlabilidad y de la justicia en la evaluación de desempeño

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Journal Title
Journal ISSN
Volume Title
A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
Date
2014-01-01
Major/Subject
Mcode
Degree programme
Language
es
Pages
20
484-503
Series
Revista Brasileira de Gestao de Negocios, Volume 16, issue 52
Abstract
We investigated the effects of environmental uncertainty, decentralization of decisions rights, and the use of subjective performance measures on managers’ perceptions of outcome controllability and performance evaluation fairness. Based on a survey of 339 middle- and upper- level managers, our results suggest that environmental uncertainty adversely affects perceptions of outcome controllability and that this effect is not moderated by the decentralization of decision rights. Our results also show a positive association between perceived controllability and performance evaluation fairness. Although we found no direct effect of the use of subjective performance measures on perceived performance evaluation fairness, it appears to moderate the positive effect of perceived controllability on fairness. We also show that the positive effect of the use of subjective measures may depend on contextual and job-related factors. The overall results underscore the need to consider the organizational context (environmental uncertainty and decentralization of decision rights) to investigate how performance measures affect perceived controllability and fairness. Because perceived controllability and fairness affect individual attitudes and behaviors within an organization, our results have important implications for the design and use of performance evaluation systems.
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Keywords
Controllability, Decentralization, Environmental uncertainty, Performance evaluation fairness, Subjective measures
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Citation
Schiehll , E & Landry , S 2014 , ' La percepción de la controlabilidad y de la justicia en la evaluación de desempeño ' , Revista Brasileira de Gestao de Negocios , vol. 16 , no. 52 , pp. 484-503 . https://doi.org/10.7819/rbgn.v16i52.1782