Signaling and Shaping Legitimacy - Weaving webs of meaning in time and new markets

Thumbnail Image

URL

Journal Title

Journal ISSN

Volume Title

School of Science | Doctoral thesis (article-based) | Defence date: 2017-08-16

Date

2017

Major/Subject

Mcode

Degree programme

Language

en

Pages

37 + app. 123

Series

Aalto University publication series DOCTORAL DISSERTATIONS, 136/2017

Abstract

Society is organized and reproduced through complex webs of institutionalized rules, norms and beliefs. These institutions shape how individuals and organizations interpret, act, interact, and evaluate one another's words and actions. Although we can never be fully free from these webs, it is important for us to understand their makeup, and to be aware that we ourselves are weaving them through our social interactions and practices. Over three essays, this dissertation explores how strategic actors such as firms can identify and understand the ways that they are embedded in institutions, and how they might use this understanding to shape the legitimacy judgments of outside audiences, as well as shape institutional arrangements and practices themselves. The first and second essays are qualitative inductive studies that explore how actors in nascent markets pursue legitimacy for their venture and shape the emerging institutional environment in their favor. The first essay illuminates that ventures in new markets routinely draw upon institutionalized storytelling templates, or "strong plots", in their communications with outsider audiences, which we propose can shape the legitimacy judgments of potential stakeholders and gain their support. The second essay emphasizes that the regulation of competition in new markets that address sustainability issues is complicated by significant intertemporal ambiguities, and reveals how firms can strategically attend to these temporal aspects in their efforts to shape the outcomes and processes of regulation as a market emerges. The third essay is a conceptual paper exploring a relatively underemphasized and conceptually fragmented area of institutional life; that of time. Time is viewed here as a social construct that can be conceived, articulated, and juxtaposed with actions and events in various ways for the purposes of organizing. Synthesizing extant literature, the paper outlines three distinct types of temporal structures – institutionalized ways of conceiving, valuing and orienting toward, and patterning events in time – and theorizes how these temporal structures contribute to the unconscious reproduction of institutional practices. Together, this dissertation provides new insights into how we can deploy culture in language and practices to signal legitimacy to external audiences, and even change institutions to shape legitimating frames. The three studies illuminate different aspects of how individuals and organizations can use institutions to their advantage if they can better understand the ways in which they are entangled in socially constructed webs of meaning, as well as their own roles in spinning these webs. This has important implications for actors pursuing strategic, social or environmental objectives, by shedding further light on how they might become more skilled and reflexive cultural operators.

Description

Supervising professor

Gustafsson, Robin, Associate Prof., Aalto University, Department of Industrial Engineering and Management, Finland

Thesis advisor

Phillips, Nelson, Prof., Imperial College London, UK

Keywords

strategy, venturing, institutions, culture, narrative, discourse, new markets, time

Other note

Parts

  • [Publication 1]: Rowell, Chris & Gustafsson, Robin; The Power of Strong Plots: Storytelling Strategies for Venture Legitimation in Nascent Markets. Unpublished Essay
  • [Publication 2]: Rowell, Chris & Aalto, Eero; Shaping Market Regulation Under Intertemporal Ambiguity: Discursive Strategies in the Nascent Electric Vehicle Charging Market. Unpublished Essay.
  • [Publication 3]: Rowell, C., Gustafsson, R., & Clemente, M. (2016). How Institutions Matter “In Time”: The Temporal Structures of Practices and their Effects on Practice Reproduction. Research in the Sociology of Organizations: How Institutions Matter, 48A, 303–327. ISSN: 0733-558X.
    DOI: 10.1108/S0733-558X201600048A010 View at publisher

Citation