Measuring Developer Experience of a Digital Platform
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Journal Title
Journal ISSN
Volume Title
Perustieteiden korkeakoulu |
Master's thesis
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Authors
Date
2018-02-12
Department
Major/Subject
User-Centered Design
Mcode
SCI3042
Degree programme
Master’s Programme in Computer, Communication and Information Sciences
Language
en
Pages
104
Series
Abstract
Smart city and smart transportation are concepts that have emerged as an enabling solution which facilitates the grassroots social innovations to mitigate the problems generated by rapid urbanization and population growth. The digital service platform has fostered a new paradigm of transportation by involving all key players to create a novel environment. It is concerned developer are also the user of the platform as they are using the system development tools and methods for further development, that is why developer experience over the platform plays a vital role. Delightful developer experience not only improving the platform performance but also invokes to introduce new innovations. In this research we off to measure developer experience and answering the research questions “how to measure developer experience on top of the digital service platform” and “how to analyse the developer experience”. In the state of measuring developer experience, an application has been developed over the digital service platform and a measurement procedure has been introduced by modifying System Usability Scale (SUS) to more suit the context of the developer. The SUS has been borrowed from UX measurement tools as developers are the user of system, system development tools and methods as well as SUS is a widely accepted tool by the usability researchers for measuring usability. The result of the proposed method showed superior experience from the developer’s perspective to develop the application over the living lab bus platform. The result is almost same when it is compared with another method, but it is arguable as it showed small discrepancy. Furthermore, it can be said that, this research provides a straight forward way to measure developer experience on a digital service platform. The answer of the research questions provides a detail guideline of the measurement process and analysing criteria of developer experience. Moreover, it comes out with few recommendations that can be helpful for the developers of the platform to improve the platform in future, so that it could ensure the delightful experience for the developers.Description
Supervisor
Nieminen, MarkoThesis advisor
Fagerholm, FabianKeywords
smart transportation, smart City, developer experience, developer experience measurement, digital platform