An application of machine learning in customer churn prediction for a software-as- a-service company
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School of Business |
Bachelor's thesis
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Date
2022
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Degree programme
Tieto- ja palvelujohtaminen
Language
en
Pages
31
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Seppälä, TomiKeywords
customer churn prediction, machine learning, software-as-a-service, decision tree, random forest, logistic regression