Managing the creative chaos - Processes to the rescue at Parcero Marketing Partners Oy

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Journal Title

Journal ISSN

Volume Title

School of Arts, Design and Architecture | Master's thesis
Location:

Date

2014

Department

Taiteen laitos

Major/Subject

Mcode

Degree programme

Language

en

Pages

70 + 6

Series

Abstract

Design as a creative activity requires flexible processes for its iterative and challenge-seeking nature. Simultaneously, project management focuses on effectiveness for to reach set business goals. To combine these two substantial aspects for current design work happening in the creative economy is somewhat a challenge, but essential. In this thesis I explore features that apply to service design and design thinking as well as familiarize a suitable managerial approach for the attributes, in order to conduct an applicable service delivery process for a startup agency working in the field of digital marketing.

Description

Supervisor

Rajanti, Taina

Thesis advisor

Rajanti, Taina

Keywords

service design, design thinking, project management, design management, process management

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Citation