Enhancing Supply Chain Resilience: The Role of an Advanced ERP System in Mitigating Supply Chain Disruptions

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School of Business | Bachelor's thesis

Date

2024

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Mcode

Degree programme

Tieto- ja palvelujohtaminen

Language

en

Pages

28+2

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Abstract

Today, supply chains are global and highly complex. Supply chain disruptions cause dramatic consequences for organizations all over the world. Therefore, both researchers and managers are interested in increasing supply chain resilience (SCRES) of organizations. Many organization’s operations are mainly controlled via Enterprise Resource Planning (ERP) systems. Therefore, new technologies to increase SCRES are often integrated into ERP systems. This thesis explores what should an advanced ERP system be like to support an organization with supply chain disruptions. The research method of the thesis is an analysis of the literature. The findings of the analysis show that an ERP system should integrate cloud technology, IoT, supply chain system integration, big data analytics and artificial intelligence to increase SCRES. No other technologies or other technical elements of modern ERP solutions are discussed significantly in journal articles to increase SCRES. Therefore, I am suggesting an advanced ERP system, that would be cloud-based and integrate IoT, supply chain system integration, big data analytics and artificial intelligence to increase SCRES. This thesis discusses these technologies as integrated to the advanced ERP solution and explores how they can be utilized to increase SCRES via sensing and transforming capabilities from dynamic capabilities theory (DCT).

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Thesis advisor

Kim, Seongtae

Keywords

advanced ERP, modern ERP, SCRES, supply chain disruptions, dynamic capabilities theory

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