Features of broadband Internet access that affect the perceived service quality of a SME customer: a case study

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dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.authorLeinonen, Kari
dc.contributor.departmentHKKK. Markk. Pro gradufi
dc.contributor.schoolKauppakorkeakoulufi
dc.contributor.schoolSchool of Businessen
dc.date.accessioned2020-11-17T13:19:50Z
dc.date.available2020-11-17T13:19:50Z
dc.date.issued2002 
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/56119
dc.identifier.urnURN:NBN:fi:aalto-2020111714972
dc.language.isoenen
dc.programme.majorMarkkinointifi
dc.rights.accesslevelclosedAccess
dc.subject.keywordMarkkinointifi
dc.subject.keywordInternetfi
dc.subject.keywordTietoliikennefi
dc.subject.keywordPalvelutfi
dc.subject.keywordLaatufi
dc.subject.keywordPk-yrityksetfi
dc.subject.keywordAsiakkaatfi
dc.titleFeatures of broadband Internet access that affect the perceived service quality of a SME customer: a case studyen
dc.type.okmG2 Pro gradu, diplomityö 
dc.type.ontasotMaster's thesisen
dc.type.ontasotPro gradu -tutkielmafi
dc.type.publicationmasterThesis 
local.aalto.digiauthask
local.aalto.digifolderAalto_48145
local.aalto.idthes8613
local.aalto.openaccessno

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