Preventing bullying in the workplace in the logistics industry
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School of Business |
Bachelor's thesis
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Authors
Date
2017
Department
Major/Subject
Mcode
Degree programme
(Mikkeli) Bachelor’s Program in International Business
Language
en
Pages
49
Series
Abstract
Objectives The main objective of this study was to find out how can bullying in the workplace be prevented in the logistics industry. Summary This paper studies how can bullying in the workplace be prevented in the logistics industry. The research was done by analyzing primary information that was collected by interviewing two managers and two workers from the logistics industry, and then applying the findings into the literature review about preventing bullying in the workplace. The research found out that the bullying can be prevented by co-operation of workers, superior and HR. Most importantly, HR should create the rules towards bullying within the workplace, superior should control bullying and learn the rules and workers should learn the rules and report the bullying up. In addition, it is important that the information about bullying go from the workforce all the way up to the HR. This study is significant because the area of bullying in the logistics industry is still unknown, the size of the industry is big (for example 6% of the working capital in Finland) and the effects of bullying on employees and organization are clear. Bullying in the workplace can for example reduce the profitability of a company. Conclusions This study suggested that bullying in the workplace should be prevented by the HR, superior and workers. The HR should concentrate on informing the superior about the legal tools in which bullying can be prevented, procedures that can be used to prevent and control bullying and the flexible work environment which basis have been decided by the HR. If necessary, the HR should also control bullying if it has been severe. The superior should train the information given from HR to the workers, control mild bullying and report the HR all bullying activities. The workers should report the bullying to the superior and if the superior is the bully, then the information about bullying should go straight to HR.Description
Thesis advisor
Söderqvist, MinnaKeywords
bullying in the workplace, prevention, logistics industry, workplace harassment