Analysis of Automation Potential in Benefit Handling - Case Study at Kela

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Journal Title
Journal ISSN
Volume Title
Perustieteiden korkeakoulu | Master's thesis
Date
2023-01-25
Department
Major/Subject
Operations and Service Management
Mcode
SCI3049
Degree programme
Master’s Programme in Industrial Engineering and Management
Language
en
Pages
100 + 5
Series
Description
Supervisor
Saarinen, Lauri
Thesis advisor
Heino, Antti
Keywords
process automation, hyperautomation, digital transformation, gap-analysis, public sector
Other note
Citation