Bringing the customer experience to the center of employee experience

dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.authorBjörklund, Tuaen_US
dc.contributor.authorLaakso, Mikoen_US
dc.contributor.departmentDepartment of Energy and Mechanical Engineeringen
dc.contributor.departmentDesign Factoryen
dc.contributor.editorBjörklund, Tuaen_US
dc.contributor.editorKeipi, Teoen_US
dc.contributor.organizationDNA Oyjen_US
dc.date.accessioned2020-01-02T14:06:44Z
dc.date.available2020-01-02T14:06:44Z
dc.date.issued2019en_US
dc.format.mimetypeapplication/pdfen_US
dc.identifier.citationBjörklund, T & Laakso, M 2019, Bringing the customer experience to the center of employee experience. in T Björklund & T Keipi (eds), Design+ Organizational renewal and innovation through design. Aalto University, pp. 148-159.en
dc.identifier.isbn978-952-60-3782-0
dc.identifier.isbn978-952-60-3783-7
dc.identifier.otherPURE UUID: ab37d83a-77b9-442b-a910-ac6511879a1aen_US
dc.identifier.otherPURE ITEMURL: https://research.aalto.fi/en/publications/ab37d83a-77b9-442b-a910-ac6511879a1aen_US
dc.identifier.otherPURE LINK: http://urn.fi/URN:ISBN:978-952-60-3783-7en_US
dc.identifier.otherPURE FILEURL: https://research.aalto.fi/files/39035127/DesignPlus_book_DNA_CXtoEX.pdfen_US
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/42175
dc.identifier.urnURN:NBN:fi:aalto-202001021286
dc.language.isoenen
dc.relation.ispartofDesign+ Organizational renewal and innovation through designen
dc.relation.ispartofpp. 148-159en
dc.rightsopenAccessen
dc.titleBringing the customer experience to the center of employee experienceen
dc.typeA3 Kirjan tai muun kokoomateoksen osafi
dc.type.versionpublishedVersion

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