Language-based discrimination in multilingual organizations: A comparative study of migrant professionals’ experiences across physical and virtual spaces

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Journal Title
Journal ISSN
Volume Title
A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä
Date
2024-04
Major/Subject
Mcode
Degree programme
Language
en
Pages
13
Series
Journal of World Business, Volume 59, issue 3
Abstract
We compare migrant professionals’ experiences of language-based discrimination across physical and virtual spaces. The minority status of these professionals stems from their foreign origin and lack of proficiency in the local language of their new country of residence. We conducted a case study of a multinational corporation after a shift to remote work triggered by COVID-19. Our findings indicate that while language-based discrimination takes more interpersonal and overt forms in physical spaces, it becomes more organizational and subtle in virtual spaces. We shed light on how technology dependency and dispersion affect the forms and experiences of language-based discrimination in different spaces. Our contribution lies in defining language-based discrimination as a construct of modern discrimination, which has received scant attention in previous research.
Description
Publisher Copyright: © 2024
Keywords
Equality, diversity and inclusion, Language diversity, Language-based discrimination, Migrant professional, Minorities, Modern discrimination, Multinational corporation, multilingual organization, Virtual work
Other note
Citation
Back, H & Piekkari, R 2024, ' Language-based discrimination in multilingual organizations : A comparative study of migrant professionals’ experiences across physical and virtual spaces ', Journal of World Business, vol. 59, no. 3, 101518 . https://doi.org/10.1016/j.jwb.2024.101518