Customer-value based improvements in B2B service operations

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dc.contributorAalto-yliopistofi
dc.contributorAalto Universityen
dc.contributor.advisorRaikisto, Pasi 
dc.contributor.authorShah, Muhammad
dc.contributor.departmentIndustrial Engineering and Managementfi
dc.contributor.schoolPerustieteiden korkeakoulufi
dc.contributor.schoolSchool of Scienceen
dc.contributor.supervisorHolmström, Jan 
dc.date.accessioned2020-12-28T10:44:15Z
dc.date.available2020-12-28T10:44:15Z
dc.date.issued2012 
dc.format.extent93 
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/100611
dc.identifier.urnURN:NBN:fi:aalto-2020122859442
dc.language.isoenen
dc.programme.majorIndustrial Managementfi
dc.programme.mcodeTU-22fi
dc.rights.accesslevelclosedAccess
dc.subject.keywordvalueen
dc.subject.keywordperceived valueen
dc.subject.keywordcustomer valueen
dc.subject.keywordvalue creationen
dc.subject.keywordevaluationen
dc.titleCustomer-value based improvements in B2B service operationsen
dc.type.okmG2 Pro gradu, diplomityö 
dc.type.ontasotMaster's thesisen
dc.type.ontasotPro gradu -tutkielmafi
dc.type.publicationmasterThesis 
local.aalto.digiauthask
local.aalto.digifolderAalto_01900
local.aalto.idinssi55922
local.aalto.openaccessno
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