Customer-value based improvements in B2B service operations

No Thumbnail Available
Journal Title
Journal ISSN
Volume Title
School of Science | Master's thesis
Checking the digitized thesis and permission for publishing
Instructions for the author
Date
2012
Major/Subject
Industrial Management
Mcode
TU-22
Degree programme
Language
en
Pages
93
Series
Description
Supervisor
Holmström, Jan
Thesis advisor
Raikisto, Pasi
Keywords
value, perceived value, customer value, value creation, evaluation
Citation