Customer-value based improvements in B2B service operations

School of Science | Master's thesis

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Authors

Date

Department

Industrial Engineering and Management

Major/Subject

Industrial Management

Mcode

TU-22

Language

en

Pages

93

Supervisor

Holmström, Jan

Thesis advisor

Raikisto, Pasi

Keywords

value, perceived value, customer value, value creation, evaluation

Permanent link to this item

https://urn.fi/URN:NBN:fi:aalto-2020122859442

Collections

[dipl] Perustieteiden korkeakoulu / SCI

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