Customer-value based improvements in B2B service operations
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Journal Title
Journal ISSN
Volume Title
School of Science |
Master's thesis
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Instructions for the author
Instructions for the author
Author
Date
2012
Department
Major/Subject
Industrial Management
Mcode
TU-22
Degree programme
Language
en
Pages
93
Series
Description
Supervisor
Holmström, JanThesis advisor
Raikisto, PasiKeywords
value, perceived value, customer value, value creation, evaluation
