Exploring attitudes towards self-service technology usage and failures

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URL

Journal Title

Journal ISSN

Volume Title

School of Business | Master's thesis

Authors

Date

2019

Department

Markkinoinnin laitos

Major/Subject

Mcode

Degree programme

Marketing

Language

en

Pages

62

Series

Description

Thesis advisor

Kajalo, Sami

Keywords

SST, self-service technology, service design, services marketing

Other note

Citation

Permanent link to this item

https://urn.fi/URN:NBN:fi:aalto-201909155276

Collections

[gradu] Kauppakorkeakoulu / BIZ