The multiple customers of the school and their involvement in service development: Insights from an action research in a Finnish comprehensive school

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Journal Title
Journal ISSN
Volume Title
Perustieteiden korkeakoulu | Master's thesis
Date
2017-12-12
Department
Major/Subject
Information Networks
Mcode
SCI3047
Degree programme
Master’s Programme in Information Networks
Language
en
Pages
95 + 7
Series
Description
Supervisor
Smeds, Riitta
Thesis advisor
Pöyry-Lassila, Päivi
Keywords
service logic, customers of public service, education as a service, Finnish comprehensive education, customer-centered service development
Other note
Citation