Auditory interfaces: Using sound to improve the HSL metro ticketing interface for the visually impaired

dc.contributorAalto Universityen
dc.contributorAalto-yliopistofi
dc.contributor.advisorTiuraniemi, Karoliina
dc.contributor.authorJones, Alexandra
dc.contributor.departmentDepartment of Mediaen
dc.contributor.departmentMedian laitosfi
dc.contributor.schoolTaiteiden ja suunnittelun korkeakoulufi
dc.contributor.schoolSchool of Arts, Design and Architectureen
dc.contributor.supervisorIkonen, Antti
dc.date.accessioned2018-05-31T09:24:44Z
dc.date.available2018-05-31T09:24:44Z
dc.date.issued2018
dc.description.abstractAround 252 million trips by public transport are taken in Helsinki every year, and about 122 million passengers travel by Helsinki City Transport (tram, metro and ferry) in and around Finland's capitol. Given these numbers, it is important that the system be as wholly efficient, inclusive, and as easy to use as possible. In my master's thesis, I examine Helsinki Region Transport's ticketing and information system. I pay special attention to their new touch screen card readers, framing them in the context of increasing usability and accessibility through the use of sound design. I look at what design decisions have been made and compare these with a variety of available technology that exists today, as well as what solutions are being used in other cities. Throughout my research, I've placed an emphasis on sonic cues and sound design, as this is my area of study. Everything is assessed against the requirements and perspective of Helsinki's public transportation end users who are blind and visually impaired. I have used desk research, field research, user testing and stakeholder interviews in my methodology. I have put forth suggestions on how to improve the current system, taking into account the learnings from my research. I have looked at key points around people with disabilities and how sound can be used to improve accessibility and general functionality for all. I also hope to share this thesis with HSL and HKL, whom may use it to inform future optimization of their systems.en
dc.format.extent84 + 6
dc.format.mimetypeapplication/pdfen
dc.identifier.urihttps://aaltodoc.aalto.fi/handle/123456789/31451
dc.identifier.urnURN:NBN:fi:aalto-201805312881
dc.language.isoenen
dc.locationP1 OPINNÄYTTEET D 2018 Jones
dc.programmeNew Mediaen
dc.programme.majorSound in New Mediaen
dc.subject.keywordaccessibilityen
dc.subject.keywordsound designen
dc.subject.keywordservice designen
dc.subject.keywordpublic transportationen
dc.subject.keywordinteraction designen
dc.subject.keywordtouch screensen
dc.subject.keywordhuman computer interactionen
dc.subject.keywordblind and visually impaireden
dc.titleAuditory interfaces: Using sound to improve the HSL metro ticketing interface for the visually impaireden
dc.typeG2 Pro gradu, diplomityöfi
dc.type.ontasotMaster's thesisen
dc.type.ontasotMaisterin opinnäytefi
local.aalto.barcode1210029147

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