Measuring service level of the netbank
No Thumbnail Available
Journal Title
Journal ISSN
Volume Title
Helsinki University of Technology |
Diplomityö
Checking the digitized thesis and permission for publishing
Instructions for the author
Instructions for the author
Author
Date
2000
Department
Major/Subject
Tietokoneverkot
Mcode
Tik-110
Degree programme
Language
fi
Pages
80
Series
Description
Supervisor
Karila, ArtoThesis advisor
Vaarama, JuhaKeywords
mittaaminen, käytettävyys, palvelutaso, saatavuus, vasteaika, verkkopalvelu, verkkopankki, virheettömyys, availability, measuring, net service, netbank, response time, service level, usability