A warehouse design framework for order processing and materials handling improvement - Case Etra Oy

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dc.contributor Aalto University en
dc.contributor Aalto-yliopisto fi
dc.contributor.author Blomqvist, Tommy
dc.date.accessioned 2011-11-14T11:23:43Z
dc.date.available 2011-11-14T11:23:43Z
dc.date.issued 2010
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/574
dc.description.abstract Warehouses function as node points in the supply chain linking the material flows between the supplier and the customer As a result of the highly competitive market environment companies are continuously forced to improve their warehousing operations. Many companies have also customized their value proposition to better meet customer demands, which has led to changes in the role of warehouses. In such conditions improvement of order processing and materials handling can bring significant cost savings and at the same time increase customer value. The purpose of this study is to develop a warehouse design framework that supports systematic decision making, and show that this framework can be used to reduce order processing cycle times and improve the overall performance of a warehouse. The empirical part of this thesis was conducted as a case study in a Finnish technical wholesales company. Data for the study was collected from two primary sources. The first source was a review of the company’s order history. The material was profiled to determine ordering patterns of products and to understand order processing needs. The second source of research material came from a participant-observation of warehouse employees. This allowed assessing the overall distribution of time between different warehousing activities and identifying most critical bottlenecks in the warehousing process. The results of this study show that even simple planning methodologies can provide general guidelines for designing warehouse processes. The results also imply that companies with poor information infrastructure are unable to efficiently track operations that are performed within the warehouse. This emphasizes the fact that management of information flows is becoming an increasingly important criterion to successfully plan and allocate resources within the warehouse. en
dc.format.extent 80
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.title A warehouse design framework for order processing and materials handling improvement - Case Etra Oy en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Kauppakorkeakoulu fi
dc.contributor.school School of Economics en
dc.contributor.department Department of Business Technology en
dc.contributor.department Liiketoiminnan teknologian laitos fi
dc.subject.keyword warehousing
dc.subject.keyword varastointi
dc.subject.keyword order processing
dc.subject.keyword tilaustenkäsittely
dc.subject.keyword materials handling
dc.subject.keyword materiaalin hallinta
dc.subject.keyword value added services
dc.subject.keyword lisäarvopalvelut
dc.subject.keyword product customization
dc.subject.keyword tuotteiden kustomointi
dc.identifier.urn URN:NBN:fi:aalto-201111181486
dc.type.dcmitype text en
dc.programme.major Logistics en
dc.programme.major Logistiikka fi
dc.type.ontasot Master's thesis en
dc.type.ontasot Pro gradu tutkielma fi
dc.subject.helecon logistiikka
dc.subject.helecon logistics
dc.subject.helecon kehitys
dc.subject.helecon development
dc.subject.helecon prosessit
dc.subject.helecon processes
dc.subject.helecon varastot
dc.subject.helecon storage
dc.subject.helecon palvelut
dc.subject.helecon service
dc.subject.helecon lisäarvo
dc.subject.helecon value added
dc.ethesisid 12442
dc.date.dateaccepted 2010-11-29
dc.location P1 I


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